1. Introduction
At Safe Vision Security (“we,” “us,” or “our”) are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our live video monitoring and remote security services. Our practices align with U.S. federal standards—including FTC guidelines—and applicable state laws, including those in Wyoming and other states where our clients reside.
2. Information We Collect
We collect different types of information depending on your interaction with us:
- Website Visitors: Technical data such as IP address browser type, device information, and cookies to improve site functionality and user experience.
- Clients: Personal details necessary to deliver our services, including your name, email address, phone number, company information, user account credentials (username/password), and service-related data (e.g., camera locations, alert preferences).
- Optional: In certain service configurations, we may process visual data (e.g., video footage), but we do not collect biometric data like facial recognition templates unless explicitly authorized and disclosed.
3. How We Use This Information
We use your information only for legitimate business purposes, including:
- Creating and managing your user account
- Providing, maintaining, and improving our surveillance services
- Delivering technical support and sending service updates
- Processing billing and managing your free trial (3-day) and subscription
- Ensuring system security, preventing fraud, and complying with legal obligations
- Analyzing website traffic to enhance user experience (for visitors)
We do not use your data for automated decision-making that produces legal or significant effects without your consent.
4. Disclosure of Your Information
We do not sell your personal information. We may share it only in the following limited circumstances:
- With trusted third-party service providers (e.g., cloud hosting, payment processors) who assist in delivering our services—under strict confidentiality agreements.
- When required by law, such as in response to a valid subpoena or court order.
- To protect our rights, safety, or property, or that of our clients or the public.
We never share surveillance footage or account data with unauthorized parties.
5. Security
We implement robust technical, administrative, and physical safeguards to protect your data, including:
- Encryption of data in transit (via HTTPS/TLS) and at rest
- Secure user authentication and role-based access controls
- Regular system monitoring and vulnerability testing
- Employee training on data privacy and confidentiality
These measures align with industry best practices and the FTC’s Safeguards Rule.
However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Changes to This Policy
As our services evolve and privacy laws change, we may update this Privacy Policy. We will post the revised version on our website with an updated “Effective Date.” We encourage you to review this page periodically. If a material change affects how we use your personal data, we will provide prominent notice when required by law.
7. Contact Us
For any inquiries regarding this Privacy Policy or to exercise your privacy rights—such as requesting access to, correcting, updating, or deleting your personal data—please reach out to us via the contact details provided in this policy.
Safe Vision Security
Email: admin@safevisionsecurity.com
Phone: [+1(236)-836-8576]
Address: [30 N Gould St # 45749 Sheridan, WY 82801, USA]
We offer 24/7 client support and are committed to addressing all privacy-related inquiries promptly and thoroughly.